Privacy Policy

Effective Date: January 1, 2025

At Art Jad, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or submit a bespoke design request.

1. Information We Collect

We may collect the following information:

  • Personal details such as your name, email, phone number, and shipping address.

  • Order details including products purchased, payment information, and billing address.

  • Design preferences provided through bespoke forms, including uploaded images and special instructions.

  • Technical information such as IP address, browser type, and cookies to improve your browsing experience.

2. How We Use Your Information

We use your information only for the purposes of:

  • Processing and fulfilling your orders.

  • Creating and delivering bespoke designs.

  • Communicating with you regarding your purchase or inquiry.

  • Improving our services, website, and customer experience.

  • Meeting legal, tax, and regulatory requirements.

3. Sharing Your Information

We do not sell or trade your personal data. We only share information with trusted third parties when necessary to provide our services, including:

  • Payment providers (e.g., Stripe, PayPal) to process transactions securely.

  • Shipping carriers and insurance providers to deliver and protect your jewelry.

  • Technology partners (e.g., Shopify, HulkApps) who host and secure our website and forms.

4. Data Security

We take reasonable measures to protect your personal data:

  • All transactions are encrypted using SSL technology.

  • Sensitive data is stored securely and access is restricted to authorized personnel.

  • Files and images uploaded via our bespoke form are securely stored and not shared outside the design process.

5. Your Rights

Depending on your location (such as the EU or California), you may have the right to:

  • Access and request a copy of your personal data.

  • Correct or update inaccurate information.

  • Request deletion of your personal data.

  • Opt out of receiving marketing emails at any time.

To exercise your rights, please contact us at info@artjad.com.

6. Cookies

Our website uses cookies to improve browsing and shopping experiences. You may disable cookies in your browser, but some site features may not function properly without them.

7. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@artjad.com